For all emergencies, please call 911.
The mission of the Service de sécurité incendie de Montréal (SIM) is to save lives, protect property, and preserve the environment. The department has 65 stations strategically located across the agglomeration of Montréal and can count on the combined efforts of 2,300 firefighters, of which approximately 500 are on duty 365 days a year, 24 hours a day, and 400 administrative employees. There are two fire stations in the City of Dorval: station 62, located at 150 Avro Avenue; and station 63, located at 530 Bouchard Boulevard. Dorval residents can also count on the support of any neighbouring station in case of need.
Fire prevention is a very important part of the fire department’s work. Citizens living in Dorval can contact their local prevention office where a team of prevention officers will be able to answer their questions and needs (see contact information below).
Firefighter first responder service
The citizens of Dorval have access to a firefighter first responder service. These prehospital emergency services are offered in conjunction with Urgences-santé paramedics. To learn more about this service, please visit ville.montreal.qc.ca/sim/ppr.
Numerical data and activities
To obtain numerical data regarding responses on the territory of Dorval for recent years or other information, please refer to the Rapports des activités of the SIM.
General information: 514 872-3800
Fire prevention office: 514 280-0871
Crime Prevention (Neighbourhood Police Station no. 5)
Information: (514) 280-0105
Neighbourhood Police Station no. 5 of the Montreal Police Department is responsible for the safety of citizens in Dorval.
In addition to prevention and crime control responsibilities, the Police Department undertakes a number of preventive initiatives, such as:
- School visits
- Road safety programs
- Relations with the community and with associations
- Bicycle safety programs
The City of Dorval provides a patrol service to watch over neighbourhoods, parks, schools, as well as municipal buildings and installations 24 hours a day, 7 days a week. Its presence on the territory contributes also to improve the safety of residents and serves as prevention for vandalism and crime. Furthermore, it has been mandated with the application of some municipal by-laws, namely the by-laws concerning parking, nuisances, watering, animal control, and waste.
To report any incident to the patrol, please call 514 633-4046 between 7:30 a.m. and
4:30 p.m. or 514 630-1234 outside of these hours.
In Case of Disaster
Violent winds, flooding, earthquakes. These are some of the disasters that we are confronted with more and more each year, no matter where we live in Quebec. It is possible, however, to prevent some of the damages caused by a disaster or to reduce their extent by taking some simple precautions.
You are the first person responsible for your safety!
When a disaster occurs or emergency measures are declared, it is up to you to take the first steps to ensure your safety, the safety of your family, and to safeguard your property.
What can you do?
- Get information on the disaster risks in your municipality and on the emergency measures needed to protect yourself.
- Collect the necessary items for your essential needs and keep a three-day supply in your house (see the emergency kit below).
- Make an emergency plan.
- Ensure your belongings appropriately.
If the situation requires that you stay at home, you may have to meet your basic needs while waiting for assistance or until essential services are restored. Therefore, it is important to prepare an emergency kit and to have the following articles on hand at all times:
- Drinking water – 2 litres per person per day
- Non-perishable food
- Manual can opener
- Battery-operated radio + spare batteries
- Flashlight + spare batteries
- First-aid kit: bandages, sterile gauze compresses, scissors, tweezers, pins, antiseptics, analgesics, and so forth.
- Lighter and matches
- Toilet paper and other personal hygiene items
Don’t forget to replace batteries, water, and non-perishable food regularly.
If a disaster strikes, the City of Dorval offers citizens several shelters, as part of its emergency measures plan. Depending on the magnitude of the disaster, the number of shelters can vary. However, here are the two main shelters available in case of a disaster:
- Sarto-Desnoyers Community Centre
- Surrey Aquatic and Community Centre
In these centres, food, first aid kits, blankets, and so forth, are available to victims.
However, in order to improve the speed and efficiency of the City’s response during disaster situations (heat waves, ice storm, etc.), we invite all residents who may require special assistance, such as seniors and persons living alone or with any disabilities, to register with the Community Aid Service of the City of Dorval. To register, print the form which you will find by clicking here, complete it, and forward it to the address indicated thereon. All information provided will remain strictly confidential and will be used to intervene in disaster situations only. For more information on that form, please call at 514 633-4100.
Lastly, for more information on disasters in general, visit the website of the ministère de la Santé publique at www.securitepublique.gouv.qc.ca/en and click on the tab “Civil Protection and Fire Safety”. You can also consult the “In Case of Disaster” guide of the City of Dorval by clicking here (PDF – 1 MB).