Personal information and confidentiality policy

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Claims

Any individual wishing to hold the municipality responsible for bodily injuries suffered as a result of an accident or for damages caused to property must, within fifteen (15) days of the event, notify the Department of Legal Affairs and Registry in writing, providing details of his claim and his address. Failing this, the municipality will not be held responsible for damages.

This written notice can be given using the form below. The form must be completed and sent by email, along with all the necessary supporting documents (invoice, estimate, photo, report) so that we can study your file efficiently and avoid any additional delays.

In accordance with section 604.1 of the Cities and Towns Act, the municipality is not responsible for damages caused by the presence of an object on the road, nor is the municipality responsible for damages to the tires or suspension of a vehicle caused by road conditions.

Download the claim form

To submit your claim request

 Email: greffe@ville.dorval.qc.ca

Requests and Complaints Let us know about your general requests and non-urgent issues. Visit the Requests and Complaints page