Public Safety

The preventive sweeping of chimneys constitutes a wise decision to improve the safety of your home. The City of Dorval gives out the funds earmarked for this program to property owners rather than to contractors. This approach has numerous advantages for residents who now have the luxury of choosing:

• their own chimney sweeper;
• the moment to undertake such work;
• the extent of sweeping made by their contractor.

Consequently, the City reimburses the following amounts to property owners:

• $20 per residence with one chimney
• $35 per residence with two chimneys
• $15 per chimney for chimney sweeping of buildings with three chimneys or more (ex. for a residential complex)

To obtain their refund, residents must present themselves at City Hall, at 60 Martin Avenue, with the original bill on which appears the name and logo of the contractor. Please take note that all requests for a reimbursement must be made within 12 months following the date of the chimney sweeping work. No reimbursement will be given out for work dating back further than 12 months.

Please take note that this approach was adopted following numerous demands for exemption from the program, complaints about the difficulty in obtaining a specific time to undertake the work, the fear of suffering property damage during the chimney sweeping, claims for property damage, as well as a false sense of security that a too brief chimney sweeping could cause.

To benefit from the services of a chimney sweeper, consult the Yellow Pages, under “Chimney Cleaning & Sweeping”. Note that the City has no ties with any particular chimney sweeper. However, we recommend that you hire the services of a chimney sweeping company accredited by the Association des professionnels du chauffage (APC) in order to ensure a job well done.

The mission of the Service de sécurité incendie de Montréal (SIM) is to save lives, protect property, and preserve the environment. The department has 65 stations strategically located across the agglomeration of Montréal and can count on the combined efforts of 2,300 firefighters, of which approximately 500 are on duty 365 days a year, 24 hours a day, and 400 administrative employees. There are two fire stations in the City of Dorval: station 62, located at 150 Avro Avenue; and station 63, located at 530 Bouchard Boulevard. Dorval residents can also count on the support of any neighbouring station in case of need.

Fire prevention is a very important part of the fire department’s work. Citizens living in Dorval can contact their local prevention office where a team of prevention officers will be able to answer their questions and needs (see contact information below).

Firefighter first responder service

The citizens of Dorval have access to a firefighter first responder service. These prehospital emergency services are offered in conjunction with Urgences-santé paramedics. 

Learn more about this service

Numerical data and activities

To obtain numerical data regarding responses on the territory of Dorval for recent years or other information, please refer to the Rapports des activités of the SIM.

Violent winds, flooding, earthquakes. These are some of the disasters that we are confronted with more and more each year, no matter where we live in Quebec. It is possible, however, to prevent some of the damages caused by a disaster or to reduce their extent by taking some simple precautions.

You are the first person responsible for your safety!

When a disaster occurs or emergency measures are declared, it is up to you to take the first steps to ensure your safety, the safety of your family, and to safeguard your property.

What can you do?

• Get information on the disaster risks in your municipality and on the emergency measures needed to protect yourself.
• Collect the necessary items for your essential needs and keep a three-day supply in your house (drinking water, non-perishable food, battery-operated radio, flashlight, batteries, etc.)*.
• Make an emergency plan.
• Ensure your belongings appropriately.

* Don’t forget to replace batteries, water, and non-perishable food regularly.

Shelter

If a disaster strikes, the City offers citizens several shelters. Depending on the magnitude of the disaster, the number of shelters can vary. However, here are the two main shelters available in case of a disaster:

1. Sarto-Desnoyers Community Centre
2. Surrey Aquatic and Community Centre

In the centres, food, first aid kits, blankets, etc., are available to victims.

Community Aid Program

In order to improve the speed and efficiency of the City’s response during disaster situations (heat waves, ice storm, etc.), we invite all residents who may require special assistance, such as seniors and persons living alone or with any disabilities, to register with the Community Aid Service of the City of Dorval. To register, print the form, complete it, and forward it to the address indicated thereon. All information provided will remain strictly confidential and will be used to intervene in disaster situations only. For more information on that form, please call at 514 633-4100.

Industrial Park and Disaster Risks

Dorval has many businesses in its industrail park. Their presence generates important economic benefits, but also sometimes some risks due to the production, the use, and the storage of hazardous materials.

Flooding of Basements

In case of flooding in a basement, please advise the Fire Department at 9-1-1 and Public Works as soon as possible in order that they may investigate the incident and damages. If applicable, a claim must be filed with the Department of Legal Affairs and Registry, 60 Martin Avenue, Dorval (Quebec), H9S 3R4, within 15 days of the incident. Under no circumstances does the City pump water out of a private yard.

Protect your residence against heavy rainfalls

Lastly, for more information on disasters in general, visit the website of the ministère de la Santé publique and click on the tab “Civil Protection”.

Crime Prevention (Neighbourhood Police Station no. 5)

Neighbourhood Police Station no. 5 of the Montreal Police Department is responsible for the safety of citizens in Dorval.

In addition to prevention and crime control responsibilities, the Police Department undertakes a number of preventive initiatives, such as:

• School visits
• Road safety programs
• Relations with the community and with associations
• Bicycle safety programs

Patrol

The City of Dorval provides a patrol service to watch over neighbourhoods, parks, schools, as well as municipal buildings and installations 24 hours a day, 7 days a week. Its presence on the territory contributes also to improve the safety of residents and serves as prevention for vandalism and crime. Furthermore, it has been mandated with the application of some municipal by-laws, namely the by-laws concerning parking, nuisances, watering, animal control, and waste.

To report any incident to the patrol, please call 514 633-4046 between 7:30 a.m. and 4:30 p.m. or 514 630-1234 outside of these hours.

In the pursuit of its mission to increase road safety on its territory, the City is proud to offer its residents road safety signs with a reminder that driving slowly is safer.

There are currently two designs available: one with our mascot Jet and one portraying a family. Easy to install, each sign comes with a spider step stake that is easy to plant in the ground.

Residents who wish to obtain a sign can contact the Mayor’s Office by calling 514 633-4042 or by sending an email to mberube@ville.dorval.qc.ca, and give their name and address, as well as the choice of the visual they would like to have (upon inventory availability). The sign (one per address) can then be picked up at City Hall (60 Martin Avenue).

Please note that the distribution of the signs is free. Once obtained, the sign remains the property of the resident who can then install it on his property, where he deems the most impactful and visible.

The City strongly hopes that many citizens will take part in the promotion of road safety. 

One can never say it enough: driving slowly IS safer!