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Home Services Residents

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Program for Non-Affected Residents

1. Contact Information Form 2. Response and Payment 3. Questionnaire and Personalized Work Plan 4. Meeting With the Consultant to Review the Bids Received

This is a personalized support service, offered in partnership with Écohabitation, designed to help Dorval property owners identify the best adaptation strategies to protect their homes from flooding and to ensure that any required work, if necessary, is carried out according to industry standards.

Any residential dwelling located in Dorval that did not sustain water damage as a result of flooding or sewer backup during the torrential rain events of August 9, 2024 and/or July 13, 2025 is eligible for this program.

Through this support service, applicants will receive one or more of the following services of their choosing, all offered at a preferential rate (paid by the applicants) :

Development of a personalized work plan, including a virtual or telephone appointment with the consultant ($540)
A virtual or telephone appointment with the consultant to review the bids received in accordance with the personalized work plan. Written communication summarizing the recommendations to help facilitate the selection of contractors ($360)

Program Start Date and Eligibility Request

The program for non‑affected residents begins on Monday, March 30, 2026.

Eligible applications will be processed through this program until March 30, 2027. Applications will be handled in the order in which they are received.

Dorval property owners must complete the form below (a paper version of the form is also available at the reception desk of the Urban Planning Department - 60 Martin Avenue). The purpose of this form is to collect basic information from applicants, such as address, phone number, email address, and the choice of the desired support services, in order to develop an overall picture of their situation.

Form | Contact Information

After submitting their form, residents will receive a response by email confirming acceptance of their request. An invoice will also be sent so that applicants can proceed with the required payment for the support service(s) to which they have subscribed.

Once payment has been completed, applicants will be required to complete a questionnaire to provide a more detailed overview of their situation. Based on the information provided, Écohabitation will develop a personalized work plan, which will be sent to the applicants. A meeting by videoconference or telephone call will then be arranged with Écohabitation to provide clarification and ask any questions regarding their personalized work plan.

For applicants who have requested it, a virtual or telephone appointment with the consultant will be scheduled to review the bids received in accordance with the personalized work plan. An email will also be sent, in which recommendations will be made to help facilitate the selection of contractors for the desired work.

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